About Us

Simplify technology so educators can focus on what matters most.
At Enchanted IT, we specialize in empowering schools through advanced IT lifecycle solutions. Our mission is to simplify technology so educators can focus on what matters most—student success.

Our Story

Founded in 2012 as a small repair shop in Newport News, VA, Enchanted IT began with a vision: to support schools by taking the burden of IT repairs off their hands. A pivotal moment came when a local school sought help with technology issues, sparking a transformation from a small operation to one of the East Coast’s largest K-12 service providers.

From basic tech repairs to tackling a critical Chromebook bug that stumped manufacturers, our innovative approach saved schools time and money. These early successes paved the way for our growth into comprehensive IT services, including technology deployment, asset management, and custom solutions.

Today, our flagship Technology Management Platform – The Genie Suite – empowers schools with tools that simplify IT management and enhance operational efficiency.

What Drives Us

We believe great companies are built on strong values. These principles shape our service, guide innovation, and foster lasting partnerships:

Strive for Excellence

Always deliver exceptional work—and improve it every time.

Think Beyond Limits

Innovate and explore bold solutions.

Act with Integrity

Build trust through honesty and transparency.

Care for Our Community

Support and uplift clients, partners, and teammates.

At Enchanted IT, we’re not just solving problems—we’re creating possibilities. By making IT simple, we’re enabling schools to unlock boundless learning opportunities. Let us bring a touch of magic to your technology needs.

Meet the Team

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